Florida Association of Public-Safety Communications Officials
Chapter Training Library
Welcome!
Welcome to the Florida APCO Training Library! On this page you will find several training and resource documents that our Chapter and Training Committee have produced for your use.
Webinars and Virtual/Live Training
In addition to the below on-demand resources, our Chapter occasionally hosts training webinars or training segments. Be sure to follow our social media pages for announcements, or check the training calendar at the link below to see all upcoming events!
Two Minute Training
Each month the Training Committee produces quick training tools that you and your agency are able to utilize
October 2023 - Customer Service (pdf)
DownloadNovember 2023 - Recharge (pdf)
DownloadDecember 2023 - Address Verification (pdf)
DownloadJanuary 2024 - Liability in the Comm Center (pdf)
DownloadFebruary 2024 - Teamwork (pdf)
DownloadMarch 2024 - Complacency Part I (pdf)
DownloadApril 2024 - Complacency Part II (pdf)
DownloadQuarterly Training Videos / Slideshows
Videos from our Quarterly Training Segments!
Files coming soon.
Miscellaneous Resources
Training Resources that we hope you may find relevant!
DALF Training Video Resource List (pdf)
DownloadRecent Training News
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