Follow the link for a comprehensive study guide of the current PST curriculum.
Florida Department of Health website Click Here
Below are links that will help you prepare to take the State of Florida 911 Public Safety Telecommunicator Exam. Please remember, they do not cover all elements of the study guide. Mock exams do not contain actual test questions, even though they may be similar. Use all available resources when preparing, but remember the state study guide is the primary source. Worksheets and mock exams are based on the DOH study guide Revised 2019.
Chapter 1 Worksheet and Answers (pdf)
DownloadChapter 2 Worksheet and Answers (pdf)
DownloadChapter 3 Worksheet and Answers (pdf)
DownloadChapter 4 Worksheet and Answers (pdf)
DownloadChapter 5 Worksheet and Answers (pdf)
DownloadChapter 6 Worksheet and Answers (pdf)
DownloadChapter 7 Worksheet and Answers (pdf)
DownloadChapter 8 Worksheet and Answers (pdf)
DownloadChapter 9 Worksheet and Answers (pdf)
DownloadChapter 10 Worksheet and Answers (pdf)
DownloadChapter 11 Worksheet and Answers (pdf)
DownloadChapter 12 Worksheet and Answers (pdf)
DownloadPST Mock Exam 1 and answer key (pdf)
DownloadPST Mock Exam 2 and answer key (pdf)
DownloadPST Mock Exam 3 and answer key (pdf)
DownloadPST Mock Exam 4 and answer key (pdf)
DownloadPST Mock Exam 5 and answer key (pdf)
DownloadPST Mock Exam 6 and answer key (pdf)
DownloadPST Mock Exam 7 and answer key (pdf)
DownloadWe just wanted to take a quick moment to say THANK YOU to all of Florida's 9-1-1 pros and wish you all a wonderful and safe 2024 National Public Safety Telecommunicators Week. Whether serving as a frontline dispatcher, trainer, supervisor, director, radio technician, IT specialist, or even industry partner, the work you do has a significant impact on our communities, your agencies, and the profession as a whole. We greatly appreciate the work you all do every day, and are proud to represent you all as the Florida Chapter of APCO!
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